AffTrax - Privacy Policy

At AffTrax, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, store, and share your personal information when you visit our website and use our services. It also explains your rights regarding your personal information and how you can exercise those rights.

1. Information We Collect

AffTrax collects various types of information from you, which may include both personal and non-personal data. We collect information in the following ways:

1.1 Personal Information

Personal information refers to data that identifies you as an individual or can be used to identify you. This information is collected when you:

• Create an account
• Sign up for our services
• Contact our support team
• Subscribe to our newsletters
• Participate in surveys or promotional activities

The personal information we collect may include:

• Full Name
• Email Address
• Phone Number
• Payment Details (such as credit card or bank account information)
• Company Name (if applicable)
• Billing Address
• Username and Password (for account access)

1.2 Non-Personal Information

Non-personal information refers to data that does not directly identify you. This information is automatically collected when you use our website or interact with our services. It includes:

• IP Address
• Browser Type and Version
• Device Information (such as device type, operating system)
• Time Zone and Geographic Location
• Website Usage Data (pages visited, time spent on the website, clickstream data)
• Referral Source (how you arrived at our website)

1.3 Cookies and Tracking Technologies

AffTrax uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, customize content, and track website usage patterns. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

We may also use web beacons, pixels, and similar technologies to monitor your interaction with our website and email communications. These tools allow us to improve user experience, measure the effectiveness of marketing campaigns, and prevent fraudulent activity.

2. How We Use Your Information

AffTrax uses the information we collect from you for the following purposes:

• Providing Services: Your personal information is essential for us to provide the services you have subscribed to, including account creation, access to marketing tools, and customer support.
• Payment Processing: We use your payment information to process transactions securely, including subscription payments and refunds.
• Personalization: We may use your information to customize your experience on our website, recommend services, and display relevant content.
• Marketing and Promotions: With your consent, we may send you emails or messages about new features, special offers, or other marketing content. You can opt out of these communications at any time.
• Analytics: Non-personal information is used to analyze website usage, identify trends, and improve the functionality and performance of our website.
• Legal Compliance: We may use your personal information to comply with applicable laws, regulations, and legal requests, as well as to protect the rights and safety of AffTrax and our users.

3. How We Share Your Information

AffTrax does not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

• With Service Providers: We work with trusted third-party service providers to perform various functions on our behalf, including payment processing, hosting services, email marketing, and data analysis. These service providers have access to your personal information only to perform their specific tasks and are required to keep your data confidential and secure.
• For Legal Reasons: We may disclose your personal information if required to do so by law, such as in response to a court order, subpoena, or other legal processes. We may also disclose your information to law enforcement authorities if we believe it is necessary to prevent illegal activities or protect the safety of our users or the public.
• Business Transfers: In the event that AffTrax is involved in a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of the transaction. We will notify you of such a transfer and provide options regarding your information.

4. Data Security

We take the security of your personal information seriously and have implemented industry-standard security measures to protect your data. These measures include encryption, secure servers, firewalls, and access control systems. We also regularly review our data protection practices to ensure that your information is protected against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your data, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your data. You are responsible for safeguarding your account credentials and for any actions taken using your account.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period for personal data may vary based on the type of data and the legal or regulatory requirements in place.

Once your data is no longer required for these purposes, we will securely delete or anonymize it. If you close your account with AffTrax, we may retain certain information to comply with legal requirements or to resolve any outstanding issues.

6. Your Rights Regarding Your Personal Information

Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws. These rights may include:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we update or correct any inaccurate or incomplete personal information.
• Deletion: You can request that we delete your personal information, subject to certain legal or contractual obligations.
• Object to Processing: You can object to certain types of processing, such as direct marketing.
• Restrict Processing: You can request that we limit the processing of your personal information in certain circumstances.
• Data Portability: You can request a copy of your personal information in a structured, machine-readable format, or ask us to transfer your data to another service provider where technically feasible.
• Withdraw Consent: If we rely on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at problem@afftrax.com. We may ask you to verify your identity before responding to your request, and we will respond within a reasonable timeframe, typically within 30 days.

7. Children's Privacy

AffTrax is not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete the information as soon as possible. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at problem@afftrax.com.

8. International Data Transfers

AffTrax is based in India, and your personal information may be transferred to and processed in countries outside of your country of residence. These countries may have data protection laws that are different from those in your country. However, we take steps to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by AffTrax. We are not responsible for the privacy practices of these third-party websites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

AffTrax may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we make significant changes, we will notify you by posting the updated policy on our website and revising the "last updated" date at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us using the information below:

• Email: problem@afftrax.com
• Phone: 7999155066

Last updated: 12/09/2024